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Most orders are delivered on weekdays (Between 8:30am to 6:00pm) to your door within the time specified. Please note for most items the recipient is required to sign for the goods on delivery. Shipping takes place only on working days therefore no dispatches are made on weekends or public holidays. For items that are not usually held in stock, please allow an additional 5-10 working days for delivery. Should there be any unexpected further delay, we will notify you at the earliest (and you can cancel your order at any time if the delay is unacceptable to you). Please note that the delivery times mentioned here are only a guide and therefore they may vary with different addresses and postcodes.

Please note although every effort is made to deliver goods on time/date specified delays may still take place under situations beyond our control for e.g. bad weather conditions, severe traffic problems, sorting errors, loss/stolen goods etc. Once the goods have been collected from our premises by the courier, we no longer have any control of the delivery of the goods. Although courier problems happen rarely we cannot be held responsible for the late delivery of an item. For the avoidance of doubt, will not refund the standard delivery charge if the courier has failed to deliver the item(s) on the anticipated delivery date. The couriers work at a 95-98% efficiency level for completing deliveries on time, therefore it is a good possibility that goods will be delivered on time specified.

Important Stock Information

In the rare events when certain item(s) in your order runs out of stock, for instance overnight orders or simultaneous orders, and we are unable to dispatch your goods to you, we shall contact you via e-mail/telephone to advise you of the situation. You will of course have the option to cancel your order at this point or opt for an alternative option if available.

Mainland UK (for BFPO addresses see table further below)

(Excludes Scottish Highlands, Northern/Republic Ireland, Jersey & Other Extended Areas, see tables below)

 Delivery TimeCost
Orders for a single pair of shoes (new rate effective 08/03/2009)3-5 working days£1.99
Orders for two pair of shoes (new rate effective 08/03/2009)3-5 working days£3.99

Orders for three pair of shoes (new rate effective 08/03/2009)

3-5 working days£5.99

Orders for four pair of shoes or more (new rate effective 08/03/2009)

3-5 working days£7.99

Scottish Highlands & Other Extended Areas

The following postcodes fall in this shipping category: All KW, all IV, All PH17 to PH50, All HS1-HS9, All PA except PA1 to PA19 and all ZE.

 Delivery TimeCost
Orders for a single pair of shoes3-5 working days£5.99
Orders for two or more pair of shoes3-5 working daysContact Us

Northern Ireland

(The Isles and Republic of Ireland excluded, see tables below)

 Delivery TimeCost
Orders for a single pair of shoes3-5 working days£6.99

Channel Islands (including Jersey and Guernsey).

Rates for the Isles please see tables below.

 Delivery TimeCost
Orders for a single pair of shoes3-6 working days£6.99

International Shipping Rates

For international shipping, the customer is responsible for any local charges for example duty, taxes, brokerage fees etc. that may be incurred. 

Austria, Belgium, France, Germany, Luxembourg, Netherlands.

 Delivery TimeCost
All Orders (new rate effective 1/11/2009)3-6 working days£9.99

Azores, Republic of Ireland, Czech Republic, Finland, Denmark, Portugal*, Poland, Italy*, Spain* (Mainland Only), Croatia, Corsica, Sardinia,  Sicily, Estonia, Hungary, Slovenia, Slovakia, Sweden, Latvia, Lithuania.

 Delivery TimeCost
All Orders3-8 working days£9.99

* Please note: There will be an additional surcharge to be paid for shipping to Islands and certain extended areas in Spain, Portugal and Italy. It is your responsibility to advise us of this remote zone (or check with us) before placing an order stating that your delivery falls outside the mainland area. This will prevent any additional time and charges.

Balearic Islands, Gibraltar, Liechtenstein, Madeira, Malta, Norway, San Marino, Switzerland and Vatican City,

 Delivery TimeCost
All Orders*3-9 working days£8-12
Rest of the World (Email or Contact us for best quote)
 Delivery TimeCost
Andorra, Turkey, Tunisia,4-12 working days£8-12
Greece3-12 working days£8-12
Bulgaria, USA, Canada and Rest of the World3-8 working days£8-12
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